Severe Weather & Sick Day Policy
I will be unable to care for your dog if there is a parking ban in your area due to snow. Weather forecasts that predict a lot of flooding and/or wind will also be taken into consideration. Weather announcements will be watched closely and you will receive a text indicating whether or not I can walk your dog at the scheduled time as soon as possible. Rescheduling or refunds will be decided depending on the situation.
Sick Days
Should I become sick and unable to care for your dog for the day, you will receive a text message by 7:00am the morning of the scheduled appointment and refunded in full.
Refund Policies
(Other than the refunds mentioned above)
Cancellations made less than 24 hours before scheduled appointment will be charged in full.
Refunds will not be made after a service has been completed.